Hello, I'm Shandi,
a Product & Service Designer.
I infuse a human touch in online and offline experiences, and my super power is making the invisible visible!
Based in Toronto, Canada
Selected Work
Canadian Tire
Optimising Mobile Engagement:
A Research-Driven Redesign of the "Frequently Bought Together" Section to Reduce Drop-Offs
UI/UX Design
REsponsive design
usability testing
E-Commerce
Cross-sell strategy
INTACT
Empowering a Strategic Design Team:
Boosting Engagement and Efficiency Through Project Ownership
Service Design
Problem discovery
Button
Process improvement
Button
co-creation workshop
Button
journey mapping
Button
Sportchek
Integrating Canadian Tire’s Component into Sportchek:
Streamlining Bulk Apparel Purchase from 8 to 3 Clicks
UI/UX Design
E-Commerce
Button
basket Builder
Button
RICHMOND FELLOWSHIP OF HONG KONG
Uncovering the Cause for Inactive Members:
Enhancing the Onboarding and Event Experience for People in Recovery of Mental Illnesses
Service Design
Field study
Button
storyboarding
Button